FabricCraft Privacy Policy

This policy explains how FabricCraft ("we", "us") handles information when you use fabriccraft.net and the FabricCraft Minecraft server(s) (together, the "Services").

What we collect

• Support messages you send us (email address, message content, attachments).
• Website technical data processed by our providers, such as IP address, device/browser information, referrer, and request timestamps (and similar operational logs).
• Minecraft server technical data such as username/UUID, IP address, connection/session timestamps, and other data needed to run the server.
• In-server content and activity you generate (e.g., chat, private messages if used, commands, moderation reports, and other user content), plus relevant moderation events.
• Store purchase and fulfilment information, such as Minecraft username/UUID, package/product IDs, transaction/reference IDs, entitlement status, and related timestamps.
• Screenshots and other images you post in public channels of our Discord server, such as #in-game-screenshots. These may show your Minecraft character, skin or builds.

If you don't provide the technical data required to run the Services (e.g., IP/UUID), you may not be able to access them.

What we use it for

• Operate and maintain the Services.
• Provide support.
• Prevent abuse, investigate incidents, and enforce rules.
• Process, deliver, manage, and audit store purchases.
• Show the server on our website and social channels, using screenshots players have shared in our Discord (see "Screenshots on our website").
• Credit players by their Minecraft username for public builds shown on our website. To have a credit removed, email [email protected].
• Publish gameplay statistics and leaderboards from the survival and creative servers (see "Public player statistics").

Store purchases

We use Tebex to provide checkout and payment processing. Tebex may collect checkout information such as contact details, billing/payment details, Minecraft username, purchase details, IP address, and related technical information. Tebex handles this information under its own privacy policy: Tebex Privacy Policy.

FabricCraft receives purchase information from Tebex so we can deliver purchases, manage subscriptions, handle refunds or chargebacks, prevent abuse, and keep purchase records. We store fulfilment and audit data such as Minecraft username/UUID, Tebex transaction/reference IDs, package/product IDs, entitlement details, status, and timestamps. Contact and payment-related fields from Tebex are redacted before storage.

AI support and moderation assistance

We may use AI model/API providers, including OpenAI and Anthropic, to help provide support, answer server questions, prevent abuse, and assist with moderation review. When relevant, information sent to these providers may include chat, support messages, reports, screenshots or attachments, Minecraft usernames/UUIDs, Discord identifiers/usernames, and moderation context.

We use these providers to operate the Services, not to sell personal data or share it for advertising. We also use AI tools, including from OpenAI and Anthropic, to help maintain, troubleshoot and improve our website and servers and to investigate issues, which may involve logs and other information described in this policy. Depending on the service, these providers process information on our behalf or under their own terms and privacy policies.

Provider privacy and data handling information is available from OpenAI and Anthropic.

Screenshots on our website

Our website shows a selection of screenshots that players posted in #in-game-screenshots on our Discord server. We don't show who posted them or any message text, and we blur name tags, but a screenshot can still show a player's character, skin or build. We keep a private record of which Discord message each screenshot came from so we can credit or remove it. If you posted a screenshot or appear in one, you can object at any time: email [email protected] and we will remove it and not use it again.

Public player statistics

We publish gameplay statistics from the survival and creative servers, such as play time and leaderboards, on our website at fabriccraft.net/player-stats, in game and through a public API. We do not publish private information such as IP addresses, locations or session activity. Profiles are public by default, and you can hide yours: email [email protected] with your Minecraft username, or from 13 October 2026 use /socialsettings public_stats hidden in game.

Legal bases (UK/EEA where applicable)

• Legitimate interests (operating, securing, moderating, and supporting the Services).
• Providing the service / performance of a contract where applicable.
• Legal obligations where required.
• Legitimate interests in showing the server and its community, for screenshots shared in our Discord and for crediting players by their Minecraft username for the builds shown on our website. You can object at any time.

Service providers

We use third-party providers to operate the Services (for example: website hosting, DNS/proxy services, server hosting/infrastructure providers, checkout/payment providers, email providers, and AI model/API providers). These providers process information for service operation, purchase processing, and support.

We don't sell personal data or share it for advertising.

Cookies

We don't intentionally use analytics or advertising cookies. Our providers may set strictly necessary cookies for operation. If we add non-essential cookies, we'll request consent where required.

International transfers

Some providers may process data outside the UK/EEA. Where required, we rely on appropriate safeguards (e.g., adequacy regulations or standard contractual clauses).

Automated moderation and abuse prevention

We may use automated systems (e.g., anti-spam/anti-abuse) to operate the Services and enforce rules. Where a message is flagged by automated systems, our moderators may review its contents to enforce our rules; private messages are only ever reviewed for safety and are not posted publicly. We may check Minecraft connection IP addresses with IP reputation, proxy, VPN, or abuse-detection providers, including ipapi.is, to help operate the Services and enforce our rules. You can contact us if you believe an action was made in error.

Retention

We keep information only for as long as we need it for the purposes in this policy. How long depends on the kind of information:

• Chat, private messages, commands and connection records in our server logs have no fixed deletion date. We keep them while FabricCraft operates, because reports, ban appeals and abuse investigations can depend on activity from months or years earlier.
• Moderation records (for example, punishments, flagged content and the evidence for them) are kept for as long as they could be relevant to a later report, appeal or repeat offence.
• Store purchase records are kept for as long as we need them to deliver and support purchases, handle refunds and chargebacks, and meet tax and accounting obligations.
• Support messages are kept for as long as we need them to handle your request and any follow-up.
• Screenshots shown on our website, and our record of where each came from, are kept while they are shown. When one is removed, we take it off the website and keep a short note so it is not added again. Our website host, Cloudflare Pages, keeps each past version of the website reachable at its own address until that version is deleted, so when we remove a screenshot on request we also delete the past versions that contain it. Earlier copies can remain in our backups and in the history of our website's source code.
• Data under legal hold is kept until the hold ends.

You can ask us to delete information about you (see "Your rights"). We delete it unless we still need it for one of the reasons above, for example an open moderation case or a ban that is still in force.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, or restriction/objection, and to withdraw consent where applicable.

To make a request: [email protected].

UK/EEA users can complain to their data protection authority (UK: ICO).

Changes

We may update this policy by posting a new version and updating the effective date.

Contact

Privacy questions/requests: [email protected].